Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, date of birth, and payment information.
  • Medical Information: Details provided during therapy sessions or on intake forms.
  • Website Usage Data: IP addresses to identify country location and cookies to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our therapy services.
  • To process payments securely.
  • To communicate appointment details or changes.
  • To comply with legal obligations.

3. Sharing of Information

Your personal information will never be shared, sold, or rented to third parties without your explicit consent, except in the following cases:

  • If required by law or court order.
  • To protect the safety of patients or the public.
  • To authorized healthcare professionals for treatment purposes (with your consent).

4. Data Security

We implement industry-standard security measures to protect your personal and payment information. However, no online system can guarantee complete security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience. You may adjust your browser settings to decline cookies; however, this may limit some functionalities of our website.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data, subject to legal and ethical obligations.
  • Withdraw consent for data collection (where applicable).

7. Contact for Privacy Concerns

If you have questions or concerns about your privacy, please contact us at:

Responsibility for Health and Wellness

  1. Therapy Sessions: Our therapists are qualified professionals, but the results of therapy can vary. You are encouraged to actively participate in the process and communicate openly during sessions.
  2. Emergencies: If you are experiencing a mental health emergency or crisis, please seek immediate assistance from a local emergency service or call emergency hotlines.

Limitation of Liability

While we take every effort to ensure the quality and safety of our services, Psych Clinics is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

User Conduct

You agree not to use our services for any unlawful or prohibited activities, including but not limited to:

  • Fraudulent activity
  • Harassment or abuse of any kind
  • Violating privacy rights